9 general skills or competencies (Job family competencies) for Traffic Supervisor
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Discusses the standard procedures in operations management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Compiles monthly collection operations management statistics and reporting.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements important policy and strategic decisions to comply with operation requirements.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Guides operations management decision-support activities to focus on strategies.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates metrics to evaluate the performance of various business operations.
See 4 More Skill Behaviors
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Describes the application of hazard identification and risk analysis processes in safety management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Communicates with the management to report the safety program results.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements safety policies to reduce accident-related costs in our business.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Drives continuous safety and risk management process improvement to prevent hazards and downtime.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes processes and procedures to ensure seamless execution of safety policies in our organization.
See 4 More Skill Behaviors
8 soft skills or competencies (core competencies) for Traffic Supervisor
Skill definition-Aligning business processes with customers’ goals and expectations.
Level 1 Behaviors
(General Familiarity)
Describes the impact of avoiding overcommitments in dealing with customer concerns.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Enters clients' issues into the customer database systems.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Communicates information with customers to build their understanding of issues and capabilities.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Delivers training to employees to provide outstanding experiences for customers.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates procedures and methods for monitoring and evaluating customer concerns, issues, and satisfaction.
See 4 More Skill Behaviors
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
See 4 More Skill Behaviors
Summary of Traffic Supervisor skills and competencies
There are 0 hard skills for Traffic Supervisor.
9 general skills for Traffic Supervisor, Operations Management, Safety Management, Delivery Management, etc.
8 soft skills for Traffic Supervisor, Customer Focus, Planning and Organizing, Leadership, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic Supervisor, he or she needs to be proficient in Customer Focus, be proficient in Planning and Organizing, and be proficient in Leadership.